Home · Contact
Get in touch

Talk to a person, not a ticket queue.

Whether it's a stuck order, a product you're unsure about, or a return you'd like to start — every message lands with a human on our team, and you hear back within one business day. Mon–Fri, 9–5 Central.

NSX Ventures LLC Customer Care · United States
Direct lines

Three ways in.

Customer care

Anything order-related — status, changes, returns, product advice.

purchase@nsxdistribution.com

Mailing address

NSX Ventures LLC
17350 State Hwy 249, #220
Houston, TX 77064
United States

Hours

Monday – Friday · 9:00 AM – 5:00 PM Central
Replies within 1 business day.

Send a message

Skip the inbox — use the form.

By submitting you agree to be contacted by NSX about your inquiry. We do not share your information.

FAQ

Save yourself an email — these cover most of it.

Seven questions make up most of our inbox. Check them first — and if yours isn't here, the form above reaches us fastest.

Looking for more? Browse the full FAQ →

Yes — 100%. We source through authorized US distributors and never from grey-market channels. Every product ships in original brand packaging. If you ever doubt an item, email us and we'll send proof of authentication for that order.
Weekday orders placed before 1 PM local at the routing warehouse ship the next business day. Orders auto-route to whichever of our two US fulfillment hubs is closer to your ZIP. Most US destinations arrive within 2–5 business days. Alaska and Hawaii typically take 5–8 days.
Free standard shipping on all US orders over $49. Below that it's a flat $6.99. You'll see the free-shipping progress bar in your bag as you shop.
30 days, no questions asked, on any unopened item. Defective items get a free return label and a same-day refund once we confirm receipt. Hygiene items (opened skin care, opened food) can't be returned for resale reasons.
Yes — every order gets a tracking number by email within an hour of dispatch. You can also look it up anytime from the order tracking page using your order number and email.
Cash on delivery only. Pay your courier the order total in cash when the package arrives — no card needed. We never ask for card or banking details on the site.
Yes. NSX Ventures LLC is registered with the New York State Department of State (DOS ID 7924986) and operates with a US-based team. Read the full company background on our About page.