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Track your order.

Enter your order number and the email you used at checkout. We'll send the latest tracking info to your inbox within a few minutes.

We'll reply within one business day with the carrier, tracking number, and current delivery estimate. Most lookups are answered the same hour during business hours (Mon–Fri, 9–5 Central).

Already got a tracking email?

Every order gets a tracking number within an hour of dispatch — check your inbox (and spam folder) for an email from purchase@nsxdistribution.com. You can click the carrier link directly from there.

Package shows delivered but didn't arrive?

Check with neighbors and your building manager first — most "missing" packages turn up within 24 hours. If it still hasn't arrived after 48 hours, fill in the form above and we'll file a carrier claim and either reship or refund.