Enter your order number and the email you used at checkout. We'll send the latest tracking info to your inbox within a few minutes.
Every order gets a tracking number within an hour of dispatch — check your inbox (and spam folder) for an email from purchase@nsxdistribution.com. You can click the carrier link directly from there.
Check with neighbors and your building manager first — most "missing" packages turn up within 24 hours. If it still hasn't arrived after 48 hours, fill in the form above and we'll file a carrier claim and either reship or refund.