We ship from two US warehouses — positioned east and west — and auto-route every order to the one closest to your ZIP. Carrier handoff to USPS, UPS, or FedEx is selected by weight and destination. Most US destinations get their order in 2–5 business days.
Shipping rates
- Free standard shipping on US orders over $49 (before tax).
- Flat $6.99 standard shipping on US orders under $49.
- $14.99 expedited (1–2 business days to the lower 48) at checkout, regardless of order size.
- Alaska & Hawaii — $16.99 standard, 5–7 business days.
- APO/FPO/DPO — $9.99, 7–14 business days, USPS only.
- US territories (PR, GU, VI) — $19.99, 5–10 business days.
Handling time
Weekday orders placed before 1:00 PM local at the routing warehouse ship the next business day. We don't ship on weekends or US federal holidays.
Delivery time
Once your order ships, you can expect:
- Lower 48 — 2–5 business days for standard, 1–2 for expedited.
- Alaska, Hawaii — 5–8 business days.
- US territories — 5–10 business days.
These are carrier estimates, not guarantees. Weather, holidays, and carrier congestion can occasionally cause delays beyond our (or the carrier's) control.
Carriers
We ship via USPS, UPS, and FedEx, picking the carrier that gets to your ZIP fastest. You'll receive tracking information by email within one hour of dispatch and can track the package using any of those carriers' standard tools.
International shipping
We currently ship only within the United States, US territories, and APO/FPO/DPO addresses. We're working on Canada — sign up for the newsletter to hear when it launches.
What if my package doesn't arrive?
If the carrier marks your package as delivered but you don't have it: check with neighbors and your building manager first (most "missing" packages turn up within 24 hours). If it still hasn't arrived after 48 hours, email purchase@nsxdistribution.com with your order number and we'll file a carrier claim and either reship or refund.
Returns
See our full Refund Policy. The short version: 30 days from delivery, unopened items in original packaging, free return label on defective items.
Questions
Email purchase@nsxdistribution.com — Mon–Fri 9–5 Central, one business day response.